Plan Benefits Comparison
| Feature |
Basic
$19/mo |
Comfort
$39/mo |
Total Care
$69/mo |
| Inspections/yr | 1 | 2 | 4 |
| Repair discount | 15% | 20% | 25% |
| After-hours surcharge | ✗ Full rate | ✓ Waived | ✓ Waived |
| Drain cleaning | ✗ | ✗ | ✓ Annual |
| Water heater flush | ✗ | ✓ Annual | ✓ Bi-annual |
| Sewer camera | ✗ | ✗ | ✓ Every 3 yrs |
| Priority dispatch | Standard | Priority | VIP |
| Parts markup | Standard | −10% | −15% |
| Transferable? | ✓ Yes | ✓ Yes | ✓ Yes |
| Cancel anytime? | ✓ Yes | ✓ Yes | ✓ Yes |
| Response SLA | Next biz day | Same day | 2-hr window |
| Member-only rates | ✓ | ✓ | ✓ |
What Plans Cover (and Don't)
✓ What's Covered
Annual inspection finds hidden leaks before they become slab leaks · PRV (pressure reducing valve) pressure check · Water heater anode rod inspection · Full drain flow test · Fixture operation check · Shut-off valve lubrication · Visible pipe and fitting inspection
✗ Not Covered
Pre-existing conditions at time of enrollment · Cosmetic issues (discoloration, staining) · Third-party or contractor damage · Appliance repairs (dishwasher, fridge water line) · Tenant misuse damage · Outdoor irrigation system repairs
⚖️ FL Law Note: Florida licensed plumbers must provide written service agreements per FS 489.147. Always request your contract before signing — and verify the contractor's license at myfloridalicense.com.
FL Home Plumbing Risk Assessment
Check every item that applies to your home — get an instant risk score:
Hard water area
FL avg hardness 150–350 mg/L — scale buildup damages fixtures & water heaters
Older home (25+ years)
Galvanized or aging copper pipes approaching end-of-life
Slab foundation
Slab leaks are FL's most expensive plumbing problem — avg $2,000–$5,000 to repair
Well water supply
Iron & mineral content accelerates corrosion, clogs aerators and valves
Irrigation system
Backflow preventer failures can contaminate potable water supply
3+ bathrooms
More fixtures = more failure points and higher total water throughput
Pool or spa
Pool plumbing leaks often go undetected — can waste 1,000+ gallons/day
Rental property
Higher occupancy wear and faster fixture deterioration — 2× average call frequency
12-Month FL Plumbing Calendar
❄️ Winter
Jan – Mar
- Inspect water heater (rust, sediment)
- Check PRV pressure (40–80 psi)
- Flush water softener system
- Test main shut-off valve operation
- Inspect exposed supply lines for wear
🌸 Spring
Apr – Jun
- Pre-hurricane season full inspection
- Check outdoor hose bibs & spigots
- Inspect washing machine hoses
- Test irrigation backflow preventer
- Flush water heater tank sediment
☀️ Summer
Jul – Sep
- Hurricane prep: locate main shut-off
- Test sump pump (if present)
- Clear AC condensate drain line
- Run unused fixtures (p-trap mold)
- Check under-sink supply line fittings
🍂 Fall
Oct – Dec
- Sewer scope if home is 25+ years
- Flush & inspect water heater
- Inspect all toilet internals & flappers
- Adjust irrigation timer for dry season
- Inspect caulking around tubs & showers
FL-Specific Maintenance Tips
💧 Hard Water Descaling
Florida average water hardness is 150–350 mg/L (very hard). Annual descaling of water heaters and faucet aerators prevents efficiency loss and premature element failure. Sediment buildup can cut water heater efficiency by up to 25%. Consider a whole-home water softener if your hardness exceeds 180 mg/L.
🌳 Tree Root Intrusion
Florida fig, live oak, and some palm species have aggressive root systems that seek moisture from sewer lines. Any sewer line within 20 feet of these trees should be scoped every 3–5 years. Warning signs: recurring slow drains, frequent main-line clogs, gurgling sounds from multiple fixtures simultaneously.
🟢 P-Trap Mold (Unused Drains)
Florida's average relative humidity (74% RH) creates ideal mold conditions at dry p-traps in guest bathrooms and seldom-used sinks. Run water for 30 seconds weekly in all unused fixtures. Pour one cup of diluted bleach monthly into floor drains and infrequently used floor drain p-traps.
🌿 Irrigation & Water District Rules
St. Johns, South Florida, and Southwest Florida Water Management Districts restrict irrigation to 2 designated days per week year-round. Adjust your controller each season — overwatering saturates soil, which stresses underground service connections and can accelerate joint degradation in older PVC lines.
🚨 Emergency Prep: Know Your Shutoffs
Main Water Valve
Near the street meter box. The utility side is the utility's responsibility — the home side is yours. Know the difference before a leak starts.
Toilet Shutoff
Oval knob behind/below the tank. Turn clockwise to close. Test annually — a stiff valve seizes and fails in real emergencies.
Under-Sink Valves
Hot and cold angle stops under each sink cabinet. Turn clockwise to shut off. Lubricate annually so they don't freeze in place.
Water Heater
Cold water inlet valve at the top of tank. Also locate the T&P relief valve — it's a critical safety device, not just a fitting.
📸 Pro Tip: Photograph each shutoff location and save the images labeled in your phone contacts (e.g., "HOUSE — Main Water Shutoff"). In a leak emergency, every second counts.