Florida has three main natural gas utilities: Peoples Gas (most of FL), FPL Gas (South FL), and TECO Peoples Gas (Tampa Bay). Each has a slightly different meter upgrade process β contact your local utility before beginning work.
Peoples Gas (Emera Florida) β Serves most of Florida outside of South FL and Tampa Bay. Service area: Jacksonville, Orlando, Gainesville, Tallahassee, Sarasota, Fort Myers, and more. For new load: call 1-877-832-6747 and request a "New Service / Meter Upgrade" study. Online: myfloridanaturalgas.com. Typical timeline: 2β4 weeks for residential meter upgrade after permit.
FPL Gas (NextEra) β Serves South Florida: Miami-Dade, Broward, Palm Beach, Martin, St. Lucie counties. Call 1-800-375-2434 for gas service upgrades. For large additions (pool heater + generator): FPL Gas may require a formal load study β submit through your licensed contractor. Timeline: 3β6 weeks for commercial-tier meter upgrades in HVHZ service area.
TECO Peoples Gas (Tampa area) β Serves Hillsborough, Pasco, Pinellas, Hernando, and surrounding counties. Call 813-228-1234 or visit tecoenergy.com. TECO typically does a complimentary load analysis for customers adding pool heaters or generators. Same Peoples Gas parent company β similar process to statewide Peoples Gas.
Diversity Factor β Why Your Meter May Be Adequate β Gas utilities don't size meters for 100% simultaneous load. They apply a "diversity factor" β typically 0.5β0.75 for residential. Example: pool heater (250K BTU) + tankless WH (199K BTU) + range (65K BTU) = 514K total, but with 0.65 diversity factor = 334K CFH effective demand. This often means a 425 CFH residential meter is adequate. Your utility calculates this β don't assume you need an upgrade without their study.
Service Line Size β Critical for Large Loads β Even with correct meter, if the underground gas service line from the main to your meter is undersized, flow will be restricted. For very large BTU additions (pool heater + generator + tankless), utility may need to upgrade the service line β this is utility responsibility and typically free, but adds lead time (4β8 weeks). Ask utility to confirm service line size during load study.
Propane (LP) Alternative β If natural gas service is not available at your FL property (rural areas, some coastal communities), LP (propane) is a full alternative. LP tanks are utility-owned (leased) or privately-owned. Propane has ~2.5x more BTU per cubic foot than NG β smaller volume needed but different pipe sizing. NFPA 58 governs LP tank installation. For FL pools and generators in non-NG areas: LP is the standard solution.